Terms & Conditions

Bookings
A booking for a Ribble Bird Tour is only accepted with a completed booking form and the required deposit. We can reserve a place on any tour for up to 7 days by phone or e mail but the reservation will only become a confirmed booking on receipt of a completed booking form and deposit. Once a deposit cheque has cleared in our account that booking is subject to our terms and conditions.

Payments
A deposit is required to book on all Ribble Bird Tours. All payments must be made by cheque payable to Ribble Bird Tours. The deposit for all holidays is non returnable (see cancellations and refunds). On receipt of your deposit and booking form we will send you a receipt by return which will also advise you of the date that the balance of payment is due. All balances must be received by Ribble Bird Tours by the due date.

Cancellations & Refunds
If you wish to cancel your holiday with us for any reason you will be liable for the loss of any paid deposit and / or other monies paid to us. All cancellations must be made in writing. If you cancel your holiday with us after the balance has been paid you will be liable for the full cost of the tour and will not be entitled to any refund. Should Ribble Bird Tours incur any losses due to you cancelling your holiday with us before the balance is due we would expect these losses to be met out of any paid deposits received by us. Should any losses exceed the sum paid to us we would expect to be compensated in full. However, in all circumstances and at our discretion, Ribble Bird Tours will try to minimise any losses incurred by ourselves and our customers. Should you need to cancel we would try our best to fill your places and therefore minimise your losses. Should Ribble Bird Tours cancel your holiday for any reason we will offer you a suitable alternative or a full refund of all monies paid to us. All holidays have a minimum number of participants required to make them viable and should any holiday not receive the required number of bookings by the balance is due date we reserve the right to cancel the tour. However, we will endeavour to run every advertised tour regardless of the number of bookings that have been received.

Tour Price
The cost of the tour is as stated on the booking form. What is and is not included in the cost is detailed in the tour itinerary. In very exceptional circumstances the cost of a tour may increase or decrease slightly ( due to unforeseen foreign exchange rate fluctuations or an increase in airport taxes etc ). Any increases will be made in consultation with the customer and would be voluntarily.

Travel Insurance
Insurance is not included in the cost of our holidays. However, valid travel insurance is required to participate in all Ribble Bird Tours that are outside the UK and policy details may be required by us before we can accept your booking.

Leaders / Guides
All our holidays are led by experienced guides and birdwatchers who are familiar with the area and wildlife of your particular holiday. On most of our tours you will be guided by a UK based leader and a local guide in resort. On some tours you may not have a UK based guide and will be met at your arrival airport by our local guide / leader.

Conservation
Ribble Bird Tours is a keen supporter of conservation locally, nationally and internationally. We support numerous wildlife charities and conservation organisations with donations from any profits made from our tours. Where possible we make a financial contribution to projects in areas that we visit. We also do our utmost to support local economies by using local guides, hotels, vehicle hire etc.