A booking for a Ribble Bird Tour is only accepted with a completed booking
form and any required deposit. We can reserve a place on any tour for up to 7
days by phone or e mail but the reservation will only become a confirmed booking
on receipt of a completed booking form and any required deposit. Once a deposit
cheque has cleared in our account that booking is subject to our terms and
conditions. Any deposits paid to Ribble Bird Tours, for any of our tours, are
non returnable (unless that tour is cancelled by us, when all monies paid will
be returned in full).
On all overseas tours where an international flight is required you are
responsible for booking your own flight. None of our overseas tours include
flights and we cannot currently book them for you.
On receipt of your deposit and booking form we will send you a receipt by
return which will also advise you of the date that the balance of payment is
due. All balances must be received by Ribble Bird Tours by the due date. Any
monies paid to Ribble Bird Tours are non returnable once the balance due date
Cancellations & Refunds
If you wish to cancel your holiday with us for any reason you will be liable for
the loss of any deposit paid to us and may be liable for any balances paid to
us. All cancellations must be made in writing. If you cancel your holiday with
us after the balance has been paid you will be liable for the full cost of the
tour and will not be entitled to any refund. Should Ribble Bird Tours incur any
losses due to you cancelling your holiday with us before the balance is due we
would expect these losses to be met out of any paid deposits received by us.
Should any losses exceed the sum paid to us as a deposit we would expect to be
compensated in full. However, in all circumstances and at our discretion, Ribble
Bird Tours will try to minimise any losses incurred by ourselves and our
customers. Should you need to cancel we would try our best to fill your places
and therefore minimise your losses. Should Ribble Bird Tours cancel your holiday
for any reason we will offer you a suitable alternative or a full refund of all
monies paid to us. All holidays have a minimum number of participants required
to make them viable and should any holiday not receive the required number of
bookings by the balance is due date we reserve the right to cancel the tour.
However, we will endeavour to run every advertised tour regardless of the number
of bookings that have been received.
The cost of the tour is as stated on the booking form. What is and is not
included in the cost is as detailed in the tour itinerary. In very exceptional
circumstances the cost of a tour may increase or decrease slightly (due to
unforeseen foreign exchange rate fluctuations or an increase in airport taxes
etc). Any increases will be made in consultation with the customer and would
always be voluntarily.
Travel Insurance is not included in the cost of our holidays. However, valid
travel insurance is required to participate in all Ribble Bird Tours that are
outside the UK and policy details may be required by us before we can accept
As a small tour operator Ribble Bird Tours does not own itís own ATOL bond. To
comply with current regulations our holidays are priced with a cost for ground
arrangements and a separate flight cost. Flights are exclusive of the ground
arrangements and are not part of the tour package and must be booked by
yourself. We will advise you of the international flight details and where, when
and how to book your flights.